PreviousThursday 12 February 2004, 6:16 PM
It may work for some, but not for me
High memory usage, intrusive, and caused serious instability when installed on my IBM T20. Even with 12GB hard drive and 256MB RAM, I had serious memory problems, lots of program crashes, kernel problems and even simple game like FreeCell didn't run. The support centre appears to be on Pluto if the response time is anything to go by, and the support technicians specialise in searching the knowledge base for you (needed), but are not problem solvers -- nor do they appear to have access to problem solvers.
Customer service appears not to feature high with this company: their UK staff were actively rude to me.
Maybe the product doesn't like WIN 98SE which is over 40% of installed OS, I believe. Uninstall is the best cure for its problems.
It may work well with Windows XP and might benefit from more memory, but their customer service attitude decided me against trying these options, had they been suggested, but they weren't. I got better support from user group forums.
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