Friday 19 December 2003, 9:39 PM
Tech support is awful
Product is decent, but if you run into a problem, then you are in a mess. Online support is no good. You will just go in circles looking for solutions. If you want phone support it's only £29.95 per incident. That is ridiculous. If I already paid for the product why should I have to pay £29.95 more because it sucks?
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