Editors' Rating
Published: 02 Aug 2006
The Zoho Writer beta online word processor lets you take work on the road by providing an always-on interface in which you can type, edit and share text documents. As with any Web-based software, you'll need stable Internet access to use Zoho Writer.
Zoho Writer remains in beta testing, but you can use it immediately after setting up a free account and logging in. The default white-and-pale-blue interface is simple, with sortable links to templates and documents along a left-hand column and a large, central pane for typing. You can pick from among nine colour themes. A search field near the top of the window lets you look within documents or sift through features. Zoho packs most of the functions along the top of the document pane, with familiar graphical icons, such as a disk that you click to save a file. We like the bottom icons that display the document's tags and sharing status. You can also keep multiple Zoho files open at the same time, which ThinkFree doesn't allow. By default, Zoho Writer organises your open documents within tabs, which we prefer to the way Google's Writely beta pops up a new browser window for each document.
With a selection of 15 fonts in addition to icons for special characters and emoticons, the Zoho formatting palette offers a decent array of choices -- although as with Writely and ThinkFree, there's not enough to get creative with wacky fonts. You can insert an image, a table, a hyperlink or numbered or bulleted points with one click. Zoho displays the word count each time you save a file. Zoho Writer lets you import HTML, Microsoft Word, OpenOffice, ODT, RTF, JPG and PNG files. You can export Zoho files as Word, SXW, PDF, ODT, RTF, HTML or text documents. Unfortunately, as with Google Writely beta, Zoho lacks compatibility with Corel WordPerfect.
Within Zoho Writer beta, you can upload your document as a blog post if you keep an account with Blogger, LiveJournal, WordPress or TypePad. Another boon for bloggers or researchers who frequently save snippets of Web pages is Zoho Writer's bookmarklet, found under the Options link. Just drag the Zoho bookmarklet to your browser bookmark toolbar. The next time you highlight text on a Web page, clicking the Zoho bookmark link on your toolbar will open that text into a new Zoho Writer document. Unfortunately, however, Zoho did not automatically save the source URL, which Google Notebook does.
Ready to share your work with other people? Zoho Writer beta walks you through sending an email invitation to another user and offering read or read/write access to your file. You can see the other user's presence and view the edits, or cancel sharing if you change your mind. You can also make your file public for anyone in the world to view and save it in RSS format.
Getting acquainted with Zoho Writer beta was so easy that we found our way around the program before we read about its features. However, we encountered some aggravation during our tests. For example, the bold and italics buttons sometimes failed to work. And when we accidentally pressed the Toggle HTML Source icon, our words vanished from the page -- not good. Luckily, Zoho's History link listed earlier versions of our document, which had been saved every few minutes. We were able to revert to an older version of our file and retrieve what we had written, but only after cancelling Sharing first. We endured some moments of panic before resolving this problem.
And as a personal preference, we weren't keen on the way clicking Options and other links along the top of the page opened a box of details that pushed our document down the page, making us lose our place -- and with it, our train of thought. But worst of all, when Zoho exported our Writer file to Microsoft Word, it didn't use the most recently saved version of our document. When we tried to copy and paste some missing paragraphs from Zoho Writer beta into Word, Zoho wouldn't let us.
As with Google's Writely beta, Zoho Writer beta has no desktop component. If you lose Internet connectivity, you can kiss your recent work goodbye or use another program until you get back online. ThinkFree, on the other hand, provides both online and desktop versions for its word processor, Write, as well as for Calc, its spreadsheet maker, and Show, its presentations program.
Zoho also offers a suite of online productivity programs, including Zoho Sheet for spreadsheets, the Zoho Show presentation maker, and Zoho Planner for organizing to-do lists. However, Zoho Writer beta didn't provide simple tie-ins to the other applications. For example, we couldn't copy a chunk of a Zoho spreadsheet and paste its formatting into Writer. To integrate the various Zoho tools, business users can look to Zoho Virtual Office and even a customer relationship management tool.
Zoho Writer beta's support offerings include free 24/7 technical support by telephone and email, which is rare for free online software. We received nearly instant, helpful email replies from Zoho when we had questions about the features. You can also access well-frequented user forums and a feedback link to email the company.
Although it's imperfect, Zoho Writer beta can be convenient for composing and editing documents and sharing them with other users if you're on a budget and don't want to pay for a desktop word processor. However, we prefer Google's more elegant Writely beta. If you'd rather have a free word processor that doesn't require Web access, check out OpenOffice Writer, part of the OpenOffice suite. Or until 2007, you can also use the preview of the next-generation Microsoft Office 2007 suite for many more features and integration with PowerPoint and Excel. We hope that the final version of Zoho Writer will clean up the problems that irritated us during beta testing, and that it will integrate with Zoho's many other dynamic tools.
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