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Outlook horror stories

Ben Patterson CNET

Published: 24 Sep 2004

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I keep searching and searching…

Searching in Outlook is like a bad dream -- the one where you're trying to run and your feet keep moving, but you get nowhere. As one sufferer puts it, 'Whenever I try to search for messages in Outlook, the dreaded hourglass pops up, and I stare at it for minutes at a time--that is, if the blasted program doesn't crash altogether. What's the point of having a search feature if it takes so long?' Although Outlook gets a makeover and new features with every Office update, its sluggish search engine hasn't changed much. Outlook still physically scans each of your messages when you search. This is fine if you have only a few dozen messages in your Inbox. But let's not fool around: if like most people you have more than a thousand messages in your Outlook folders, you have a search nightmare on your hands.

Can this nightmare be banished? Try these ideas:

1. Divide your messages up into subdirectories
Once you've created subdirectories (lots of them) and siphoned all your messages from your Inbox, stop the global searches and restrict your searching to individual subdirectories. By cutting down on the number of messages Outlook needs to search, your search results will speed up dramatically.

2. Install a message indexer
Search engines like Yahoo and Google don't actually scour every page on the Web each time you plug in a search term; if they did, you'd grow cobwebs waiting for your results. Instead, these services continually scan millions of Web pages and create a massive index of their contents. When you perform a Google or Yahoo search, the lightning-fast results come courtesy of the index.


Lookout lets you search Outlook much faster than Outlook's own built-in search.
 
Email indexers use the same principle to speed up your searches. We're partial to Lookout, a plug-in that installs its own search box into the Outlook user interface. The first time you run Lookout, the program indexes all of your email messages, a process that can take several minutes, depending on how many messages you have. Once the indexing is completed, just type in a search term, and your results will appear almost instantaneously. You can set Lookout (which was recently acquired by Microsoft, of course) to index new messages in the background so that you never have to go through the start-up index process again.

Related articles

NEO Pro 3.0

Review Powerful and easy to use, NEO Pro 3.0 includes many of the features you probably wish Outlook had, such as fast and easy searching, views across folders and filtering. If you get lots of email, you'll soon find it indispensable. [13 Jul 2004]


How to improve your Outlook

Buyer's Guide Frustrated by Outlook's shortcomings? We have a roundup of useful -- mostly free -- third-party add-ons that can plug the gaps left by Microsoft. [29 Jun 2004]

1 Talkback


Public ShareFolder

Editors Choice Public ShareFolder solves a long-standing problem: how to share Microsoft Outlook data on a network without going to the expense of installing Exchange. The price does escalate as the number of users rises, but Public ShareFolder works well for installations of 25 users or fewer. [06 Jun 2003]


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