PreviousWednesday 21 September 2005, 4:58 AM
Use anything else but Typepad
I made the mistake of signing up for Typepad. I hope no one else makes the same mistake as I did and loses all their work on Typepad's whim.
I signed up for Typepad Pro, their most expensive service. I posted mutliple times to the blog every day, and built up what I thought was an impressive resource filled with useful information.
Suddenly, without any warning, my blog was taken offline by Typepad and I had no access to it. I opened a help ticket asking what happened and how to get it back, and I got no response. I asked again, and got nothing. I begged, demanded and asked again, and finally, almost a week later they responded. They didn't turn it back on, they didn't give me access to make a copy of my work, and they didn't even answer my questions. They did let me know that they can terminate accounts at "Six Apart's sole discretion."
So everything I put into the blog is gone, and I still don't really have any idea why they did this. I don't think that I did anything wrong, my account was paid for, and I was only using a small fraction of the available resources in the account. It just makes no sense at all.
I can't imagine why anyone would use Typepad knowing that everything they built, customized and wrote could be gone in an instant. And Typepad / Six Apart may not even tell you why, or even respond to you at all about it.
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