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PRINTER REVIEW

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Lexmark C530dn review

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barrie

barrie
Kent
Member since: April 2008

Site Activity Rating:

3

 


Wednesday 23 April 2008, 2:46 PM

excessive toner replacement


We've had this printer for a year - good price and good quality - although charts in Word and Acrobat print out a little oddly - lines come out thinner compared to printouts on other printers we have. The main problem though is that, although we print out relatively few colour pages - only 821 in the past year compared to 14,000 mono according to the device statistics sheet - we have had to replace the colour cartrideges SIX TIMES. -- and they all say they are empty at the same time!. This is one tenth the indicated life. Life of the black cartridge is acceptable. You can't just give them a shake an put them back in as apparently they have a chip which times them out. You can't ignore the replace cartridge message - the printer won't print until you replace them. We've got nowhere resolving the problem with Lexmark technical support - their last communication said I should send the fulty toner back to the reseller. I pointed out that all six sets - 18 toners in all can't be faulty, unless there is a fundemental problem with the design - which I suspect there is. Until Lexmark come up with an explanation, I'd avoid this printer. I also suggest that in futrue review you cover aspects like chipping of toners, which appears to be a designed to force excessive replacement of toners and thus a significant increase in user cost.

Service & support 1 1.0
Design 1 1.0
Features 6 6.0
Performance 1 1.0

2.3

This Member's Rating

Terrible

Lexmark C530dn



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Overview

Lexmark C530dn

Editors rating
Rating: 8.1
Verdict

With fast speeds and impressive print quality, the Lexmark C530dn is a great colour laser printer for the price. We prefer it over a more expensive color printer from the competition.

Typical price

£ 255

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