PRINTER REVIEW

HP OfficeJet 7410 All-in-One review

8.0

Editors' Rating

Service & support		8.0
Design		7.0
Features		9.0
Performance		8.0

Elsa Wenzel CNET

Published: 26 Jan 2005

If you're willing to gamble on an all-in-one at double the price of its lesser-endowed peers, your bet is safe with HP's OfficeJet 7410 All-in-One. You'll shell out less money for a smaller network-ready all-in-one such as the Brother MFC-410cn, but you'll reap fewer returns in functionality and fun than with the HP OfficeJet 7410. Like many low-cost all-in-ones, this pricier device will print, copy and scan from digital-media cards and PictBridge slots and will send faxes through your PC's software. But the 7410 also prints on both sides of a page, makes legal-size scans and copies, connects to a wired or wireless network and accepts a stack of pages to copy through its automatic document feeder (ADF). You can even add a Bluetooth adapter for £19.25 (inc. VAT). Oh, and its input trays fit 400 pages, so you don't have to keep adding paper. If the HP OfficeJet 7410 had individual colour and black ink cartridges like the Epson Stylus CX4600 does, and if it had a removable scanner lid like the Lexmark X7170's for bulky items, we'd be tempted to rate it a 10. As it is, the OfficeJet 7410 is hard to beat, especially if network printing and scanning are mandatory and you have a passion for sharing photos with friends, family or business associates.

Design

The OfficeJet 7410 is a broad-shouldered, no-nonsense, two-tone grey multifunction device. Before you lug it home or to the office, make sure you've got room for this 54.9cm wide by 35.3cm deep by 43.8cm high, 14.2kg deluxe device. Blame the 7410's extra width on the legal-size (216mm by 356mm) flatbed scanner and copy bed, which any lawyer will appreciate. Atop the lid is a 50-sheet-capacity ADF with a built-in envelope guide for up to 20 envelopes. The 7410's lid opens easily, but the hinges won't open wide or detach, so you can forget about scanning books or bulky items.

Because it can perform so many feats, the HP OfficeJet 7410's control panel appears awash in silver buttons, but they're well-organised, so you shouldn't struggle to work them out. A pale-silver rectangle frames the central 12-key alphanumeric keypad and the 6.4cm (diagonal) colour LCD, alongside an OK button ringed by four arrow buttons for navigating the menus. Functions are split by task, with Scan and Fax keys on the left and Copy, Photo and Print on the right. In each category, you can use one-touch function buttons with the LCD. For example, pressing the Scan To button calls up a nine-item list of destinations such as Scan To E-mail or Scan To Photoshop. Once you've made your pick, just choose the number of your selection and press OK. Other helpful buttons include Collate, Auto Answer (for faxes), Two-Sided (for copies, faxes, and prints) and Proof Sheet (for photos).

If you lift the control-panel ledge from below, the top opens backward to expose two ink-cartridge holders: one for tri-colour printing and another for black text, greyscale photo or colour photos. Unfortunately, each time you alternate between text and photo printing, you'll also have to swap cartridges. This can be a pain, especially if you're using a networked OfficeJet 7410 from a distance. You'll also wind up paying more to replace photo ink than if this machine kept separate cartridges for each colour. At least the print driver on your computer will show you how much ink is left in each cartridge.

Two input trays, one holding 150 sheets and another 250 pages, reside at the bottom of the OfficeJet 7410, just above a 50-sheet capacity tray for receiving faxes, copies and prints. To the right of the paper trays there are built-in slots for digital-media cards and a PictBridge port for connecting a digital camera. The back of the device is home to an automatic duplexer and ports for Ethernet, USB 2.0 and two phone jacks. Alongside them is the power cable.

Features

The OfficeJet 7410 All-in-One doesn't take its title lightly. We've praised the versatile Epson Stylus CX6600, but at less than half the price of the HP 7410, it also offers a fraction of the features. This HP can perform as a standalone copier and photo printer with a roomy 96MB of RAM for storing documents and images. Direct digital-photo printing at up to 4,800 by 1,200dpi comes courtesy of a PictBridge port for connecting to newer-model digital cameras, and of slots for Compact Flash, Memory Stick, MultiMediaCard, Secure Digital, SmartMedia and xD-Picture digital-media cards. The legal-size scanner flatbed scans in greyscale and colour at up to 2,400 by 4,800dpi, compared to the 1,200 by 2,400dpi scans of most other all-in-ones.

As if that weren't enough, the HP 7410 works with Macintosh and Windows computers and ships ready to join an Ethernet or 802.11b/g wireless network. Two more benefits: the 7410 has a built-in duplexer for double-sided printing and an automatic document feeder (ADF) for multiple-page faxing, copying and printing. You can also fax in colour without PC software by using the 7410's well-powered 33.6Kbps modem. If you're itching to print photos straight from your camera phone or handheld, you can add an optional £19.25 (inc. VAT) Bluetooth adapter.

The HP OfficeJet 7410 accepts a variety of paper types up to legal size, including cards, envelopes (up to 20 at once), transparencies and photo paper. Once you get over the disappointment of not having individual cartridges for each ink colour, nor for black and photo inks, you'll be pleased to know that ink costs, while still pricier per millilitre (ml) than fine champagne, are less lavish than for other inkjet printers.

Colour cartridges cost £18.99 (inc. VAT) for 7ml or £25.99 for double the capacity. HP predicts that you'll get 450 printed sheets out of the 14ml cartridge, for an affordable colour cost per page of 5.8 pence. The black cartridge costs £23.99 for 21ml, with an estimated page yield of 800. That brings the cost per greyscale page to 3p, which is decent for an inkjet. If you use the 13ml photo cartridge for £18.99, HP estimates you will get 135 pictures at 4in. by 6in. size, averaging 14.1p per image.

HP includes its ImageZone and InstantShare software for Windows or Mac users. ImageZone helps you organise, enhance and print photos. With the 7410 hooked up by USB cable to your PC, you can use InstantShare to send scanned photos or images from your camera card to someone in the printer's network or over the Internet to a friend's email address, an online photo album or a Web photo-development service. If your 7410 is networked with an Internet connection, any friend or relative who also uses HP InstantShare can send you photos or scans, and you can program your machine to automatically print photos from certain senders. As a bonus, you can download the HP remote printer driver and send print jobs to your 7410 from any Windows PC with drivers installed, whether your notebook is in a cafe or on a desktop in a copy shop.

For all that, the HP OfficeJet 7410 is easy to set up with a recent operating system. PC users need Windows 98 or later; Mac users will need OS 9.1 or later, OS X 10.1.5, OS X 10.2.3 or later, or OS X 10.3.x. The 7410 does not support MS-DOS, Windows 3.1, 95 or NT 4.0, or Mac OS 9.0 and earlier. It also neglects Mac OS X 10.2, 10.2.1 and 10.2.2.

Software and drivers take about 10 minutes to load, although installation could eat up more than half an hour on older PCs. A glossy, 16-page guide provides colour-coded instructions for USB, Ethernet and wireless setup. The guide also provides PC and Mac installation guidelines, and HP supplies a CD-ROM of software for each platform. HP adds a 239-page printed user's guide, a 60-page Wireless and Wired Network Guide, and a pamphlet on using the duplexer and the 250-sheet plain-paper tray.

Performance

Quality

Overall, the OfficeJet 7410 All-in-One performed well and quietly in our tests. The text prints in our samples looked excellent. Printed at the maximum resolution of 1,200 by 1,200dpi on coated inkjet paper, the text in our test document came out dark, smooth and easily legible -- even at tiny 3.5-point font sizes and smaller.

Colour graphics were less impressive but still good. Also printed on coated inkjet paper at 1,200 by 1,200 dpi, the test prints showed copious detail but looked undersaturated and suffered from colour banding in the gradients.

The OfficeJet 7410 printed some of the cleanest photographs we've seen. Colour photographs came out slightly cool with a slight cyan cast, but detail was good. The ability to reproduce minute details, such as the bright sheen of a tiny egg, was impressive. Skin tones and other colours looked smooth.

Sadly, scans were less notable. Our black-and-white test scan was pale and overexposed, although accurate and detailed. The colour scan was worse: light areas disappeared completely, and colours strayed from the original.

Speed

Printing text, the OfficeJet 7410 All-in-One was one of the fastest all-in-one machines we've tested. It produced seven pages of black text per minute, edging out the popular Epson Stylus CX6600.

The 7410 also beat the Epson Stylus CX6600 in photo-printing speed. It spent just under two minutes producing an 8.5in. by 10in. glossy photograph, against nearly three minutes for the Epson all-in-one.

The HP OfficeJet 7410 was less zippy when scanning -- an area in which the Lexmark X7170 excelled. But overall, the 7410 scored very well in our tests for its ease of use and robust features as well as its impressive speeds at most tasks.

Service & support

The HP OfficeJet 7410 All-in-One comes with a standard one-year limited warranty. phone support is available between 8.30am and 6pm Monday to Friday (except Bank Holidays), at a cost of 7.9p per minute at peak times and 4p a minute off-peak.

HP provides very good documentation, including a 239-page user guide with colour-coded tabs, a 60-page Wireless and Wired Networking Guide, and a colour-coded, large-format quick-start guide. You can find additional help at the 7410 All-in-One's help page on HP's Web site, which supplies software, drivers, installation assistance and other information. The page has a link to salient FAQs such as 'Which cameras can I plug into this printer?' If you don't find what you're looking for, you can send off an email to HP.