Notebook design: ten things we hate

Poor keyboard quality
A notebook with a bad keyboard is nigh-on unusable (unless you're a devotee of speech-recognition software). With keyboards, we always look for good build quality, minimal flex, reasonable depth of key travel and a nice 'click' when keys are pressed. Any keyboard that has too much flex or gives too little feedback is likely to get a big thumbs-down from us (as it were).