Tuesday 11 December 2007, 10:30 PM
Modem is OK but WiFi option not available
I purchased this modem on 30 November, mainly because the Orange Business Unlimited 25 data plan combined the 3G modem and WiFi access through BT Openzone. The modem is easy to setup and works pretty well. However, despite three return visits to the local Orange shop in Wimbledon and countless calls to Orange Customer Service, no one has been able to tell me how to get the WiFi account setup. Finally, completely frustrated, I informed the local store manager that I wanted to cancel the agreement and return the modem. He responded by saying I could only cancel it by calling Customer Service. Naturally, Customer Service said I had to return it to the store. My advice- STAY AWAY FROM ORANGE ON THIS PRODUCT. VODA, 3, AND T MOBILE ARE BETTER (AND CHEAPER) OPTIONS.
| Interface & ease of use |  |
4.0 |
| Design | |
4.0 |
| Features |  |
2.0 |
| Performance |  |
3.0 |
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