Tuesday 12 April 2005, 1:47 PM
Unreliable connection software backed by poor support
Bough the data card from an O2 store. It came with 2 SIMs -- GSM and 3G. GSM was enabled (giving GPRS only) had to return to store to get correct 3G SIM enabled. Customer services ill informed, connection to 3G unreliable (in City, London!). Connection software liable to hang and need killing. On turning on laptop it takes up to 15 minutes for the card to find the network, and then seems to revert to GPRS more often than not. I will be returning my card back to O2 for a refund.
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