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Wednesday 10 January 2007, 4:44 PM
Misses broad market
This is a very sexy little phone. The pearl is a nice interface device most of the time. The basics start well. USB 2 connector for power and sync makes far more sense than the proliferation of propietary cables and AC adaptors out there - Sony-E and Nokia take note! Contact management seems to work well and the sync is efficient and fast. The interface is unfussy and clear. I like the appointment book too, simple and clear. The camera is basic but does what it says on the tin. The call quality is good.
Where does it all go wrong? For inexplicable reasons it is impossible to send a contact by SMS!!!! You can send blackberry to blackberry but it will be a long time bfore all my friends and colleagues are so harmonised. Same goes for contacts.
Unless you are using this from within a "blackberried" enterprise your email depends upon the mobile company - my vodafone can't connect to secure email servers - so for example no nhs!
The software is buggy - more prone than usual to those "pocket generated calls". My phone intermittently decides to activate voice calling spontaneously, even if it fails to integrate with my car handsfree.
3rd party software is dire, and reminiscent of the MS-DOS freeware of the 1980s and early 1990s! It does not integrate with contacts and calender on board.
Blackberry customer support? Doesn't seem to exist, and kops out to the mobile phone co.
In summary buy it if you have a blackberry enterprise - that s what it is designed for, but do not fall for line that this is a mass market consumer/business phone - it isn't and you will be frustrated. This is a great example of style winning over function.
Finally. My phone went wrong after a six weeks. RTA and I will have an ericsson please.
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