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Thursday 7 September 2006, 9:53 PM
Good intentions but when unit breaks there is non-existent support
The company in Plymouth does not appear to exist. I have been trying to get this unit repaired now for months. Service is non-existant and apparently the fault - a malfunctioning bottom connector is a very common problem. I could probably do the repair myself but they won't release the parts, even. Acer are an absolutely useless company to deal with. they are happy to sell units but after-sales is appalling which means that I will not be recommending future use of ANY Acer product.
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